It’s Christmas and your aunt has knitted a scarf for you. It’s beautiful, useful, and you needed it. In fact, you love it. You feel that she cares about you and understands your wishes. You are most grateful for such a thoughtful gift. It seems that everybody is happy. How can there be anything wrong with such a win-win scenario?
This is the same rhetorical question asked by many defenders of free online services. The answer is supposed to be stronger